DEBT MANAGEMENT
Taking Control of Your Finances
Almost anyone can experience financial difficulties. Changes in employment, illness, family circumstances or the rising cost of living can quickly place pressure on household finances.
If you are worried about debt, you are not alone — and it is important to remember that help is available.
The sooner you seek advice, the more options are usually available. Ignoring debt rarely makes it disappear, but taking positive action can reduce stress and help you regain control.
The Veterans Charity does not provide regulated financial advice but can provide immediate practical support during times of hardship and help you access trusted organisations that specialise in free, confidential debt advice.

First Steps
If you are worried about debt:
✓ Don't ignore letters or emails from creditors.
✓ Make a list of everything you owe.
✓ Work out exactly how much money comes into your household each month.
✓ List your essential household spending.
✓ Stop borrowing to pay existing debts where possible.
✓ Contact creditors early.
✓ Seek free independent debt advice.
Remember:
Most creditors would rather agree an affordable repayment plan than receive no payments at all.
Priority and Non-Priority Debts
Some debts have more serious consequences than others.
Priority Debts
These should usually be dealt with first.
Examples include:
• Rent or mortgage arrears
• Council Tax
• Gas and electricity
• Water bills
• Magistrates' Court fines
• Child Maintenance
• Income Tax
• National Insurance
• VAT (where applicable)
Missing payments could result in eviction, court action or loss of essential services.
Non-Priority Debts
Although still important, these generally have fewer immediate consequences.
Examples include:
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Credit and Store cards
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Personal loans
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Overdrafts
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Buy Now, Pay Later agreements
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Catalogue debts
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Friends and family loans
Create a Budget
Understanding your finances is one of the most effective ways to regain control.
Make regular use of our Budget Planner to help you work out you income, expenditure
and what is left over each month.
Speak to Your Creditors
Many organisations will:
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reduce payments
-
freeze interest
-
pause charges
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agree repayment plans
-
offer temporary breathing space
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Don't wait until legal action begins.
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Contact them as soon as possible.
Avoid High-Cost Borrowing
Wherever possible avoid:
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Payday loans
-
Loan sharks
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High-interest credit
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Unregulated lenders (check for an Financial Conduct Authority registration)
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Taking on any additional debt to repay existing borrowing
These can quickly make financial problems worse.
Government Help
Depending on your circumstances you may be entitled to:
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Universal Credit
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Council Tax Reduction
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Personal Independence Payment
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Attendance Allowance
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Housing Benefit
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Armed Forces Compensation payments
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War Pension
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Veterans UK support
Checking your entitlement can improve your financial situation significantly.
Breathing Space Scheme
The Government's Debt Respite Scheme may provide eligible people with temporary protection from most interest, fees and enforcement action while they receive professional debt advice.
A debt advisor can tell you whether you qualify.
Veterans and Debt
Many Veterans experience financial difficulties following:
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Leaving military service
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Relationship breakdown
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Ill health
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Mental health difficulties
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Bereavement
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Redundancy
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Unexpected household costs
Seeking help early is a sign of strength, not failure!
Trusted Organisations
StepChange Debt Charity
One of the UK's largest free debt advice charities.
Website: www.stepchange.org
Telephone: 0800 138 1111
National Debtline
Free independent debt advice.
Website: www.nationaldebtline.org
Telephone: 0808 808 4000
Citizens Advice
Advice on debt, housing, employment
Website: www.citizensadvice.org.uk
Find your local office via the website
Additional Support
If debt is affecting your mental wellbeing, consider speaking to:
Op COURAGE (for Veterans in England), VETERANS FIRST POINT (for Veterans in Scotland), NHS VETERANS WALES (for Veterans in Wales)
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